Reference

wahana88 Privacy Policy for Your Account

Our Privacy Policy explains how wahana88 handles the details you provide when opening an account, signing in and checking wallet activity.

Account dataCookie choicesWallet recordsAccess requests
wahana88 wahana88 Privacy Policy for Your Account
CONTACT PATHS

Ask About Your Account Data

A direct support path helps you ask what the Privacy Policy means for your own account.

Account questions Use the signed-in support path when you need a copy of account details, want…
Wallet records Mention the relevant DANA, OVO, GoPay or QRIS reference when asking about transaction data…
Access concerns If sign-in or phone verification prevents a privacy request, tell support which device and…
DATA PRACTICES

Cookies, Security and Retention at wahana88

We explain the practical controls behind this Privacy Policy rather than treating data handling as a hidden process.

Account creation

When you open an account, we collect the details needed to create your profile and send phone verification. We use that step to connect later access requests with the correct account.

Device signals

A phone or desktop browser may share device type, browser version, IP address and session time. These signals help us examine suspicious sign-ins without reading private wallet credentials.

Cookie controls

Cookies support sign-in continuity and selected settings. You can adjust cookie permissions in your browser, although restricting them may interrupt account access or require another sign-in.

Account protection

Phone verification and account checks are used before we discuss personal details. Never send a wallet PIN or password in a support message about this Privacy Policy.

Retention periods

We keep account, payment-reference and support records only as long as service needs, dispute handling or applicable legal duties require. We consider deletion requests against those obligations.

Changes and requests

You can ask us to correct inaccurate details, explain a stored record or clarify a cookie purpose. Include your linked phone number, but send no unnecessary identity documents.

Privacy Policy Questions Before Opening

These Privacy Policy answers address the searches we expect before you open a wahana88 account. They cover collected data, wallet references, cookies, device access and the practical route for requesting changes. If your question concerns eligibility, access depends on local law.

It covers account details, phone verification, device and session signals, cookie use, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and identify your account and to complete phone verification before account access. It also helps us match a privacy request with the correct profile.

No. The policy concerns transaction references and status details needed to match wallet activity with your account. Do not send a wallet password, PIN or similar secret to support.

Use the account support route and state which detail needs correction, such as a phone number or profile entry. We may verify account ownership before changing or discussing personal data.

Cookies can keep your sign-in path and selected settings available. Browser restrictions may remove that continuity, so you could need another sign-in or see certain account functions interrupted.

You can request deletion through support. We assess the request against active account needs, transaction matching, dispute handling and applicable legal duties before confirming which records can be removed.

The Privacy Policy is presented for Indonesian account access where local law permits. Eligibility and access depend on local law, so check the rules that apply to your location before opening an account.